HELP
TrackCloser support
Before reporting a problem, save your Ableton project and note your Live version, TrackCloser version and the action you requested.
Quick diagnosis
- Restart Ableton after a bridge update.
- Check that TrackCloserBridge is selected in Live’s Control Surfaces.
- Open TrackCloser diagnostics and confirm that the bridge, MCP server and AI agent are connected.
- Do not reinstall an old app from Downloads: always use the current DMG.
Contact support
Email contact@goldenhourfrance.com with the project name, Live version, TrackCloser version, requested action and a screenshot of the message shown. Never send a password, 2FA code or API key.